User guide

How to use 360books

A step-by-step guide to every part of 360books — from your first invoice to filing-ready SARS and payroll. Read start to finish, or jump to a section.

1. Getting started
Create your 360books account and company, understand the layout, and take your first steps — invoicing, banking and inviting your accountant.
2. How to: your first invoice, sent and paid
The twenty-minute path from a blank company to an invoice your customer can pay online — customer, invoice, send, get paid, reminders on.
3. How to: your first bank statement import
Add your bank account, import a statement (CSV, OFX or a PDF the AI reads), and let categorisation do the typing.
4. How to: your first payroll run
From adding an employee to finalised payslips with PAYE, UIF and SDL — and the EMP201 figures ready for eFiling.
5. How to: your first VAT201
Set your VAT profile once, capture normally all period, then read the return off the SARS page and file it on eFiling.
6. How to: set up as a practice and onboard your first client
For accountants — create your firm, bring in the first client file, get their paperwork flowing, and know what it costs (under 6 files: nothing special).
7. How to: move from your old system
Leave Xero, Sage or a spreadsheet without losing your history — three CSVs, one balanced opening journal, and a parallel month to prove it.
8. The dashboard & review
Understand your dashboard — cash, receivables, payables, profit, the revenue-vs-expenses chart — and the Review panel that flags what needs attention.
9. Sales — invoicing & getting paid
How to manage customers, quotes, invoices, payments, recurring invoices, credit notes, statements and automatic reminders in 360books.
10. Time & billing
Log billable hours against customers and projects, then turn unbilled time into a draft invoice in one click. Business plan and up.
11. Purchases — bills & suppliers
Track what you owe — vendors, bills, bill payments and vendor credits — and export a bank payment file for supplier runs.
12. Items & stock
Track stock for invoice-based selling — items, opening stock, weighted-average costing, purchases, sales, returns, stock takes, valuation and low-stock alerts.
13. Orders, deliveries & credit control
Purchase orders, sales orders, delivery notes, back-orders, customer price lists and credit limits — the trading cycle around your stock, and why none of it touches your ledger.
14. Banking & reconciliation
Import bank statements (CSV, OFX, PDF), reconcile transactions with rules and AI, set opening balances, and reconcile to your statement.
15. Reports
The financial reports in 360books — Profit & Loss, Balance Sheet, Trial Balance, Cash Flow, General Ledger, age analysis for debtors and creditors, cash-flow forecast and financial-health KPIs.
16. Month-end close (Autopilot)
Close the month in 360books — the checks that find draft invoices, unapproved bills, stock that doesn't tie, unreconciled bank lines and debt over 90 days. It reads your books and never posts to them.
17. Budgets & budget vs actual
Set a yearly plan per income and expense account, then track actuals against it month by month with variances. Business plan and up.
18. Projects & job costing
Contracts, progress claims, retention, variation orders and work in progress — job costing for builders, electricians, plumbers and installers. Business plan and up.
19. SARS, VAT & tax
Prepare VAT201, provisional tax (IRP6) and your income-tax estimate, track SARS deadlines, and reconcile VAT — all built for South Africa.
20. HR & Payroll
Run South African payroll — employees, pay runs, PAYE, UIF, SDL and ETI, payslips, IRP5/EMP501, leave, bank payment files — plus HR tools: employee documents, warnings, contracts and timesheets.
21. Fixed assets & depreciation
Keep an asset register, let 360books compute SARS wear-and-tear automatically into your tax estimate, post accounting depreciation, and record disposals.
22. Accounting setup — chart, dimensions, import & activity
Your chart of accounts, projects & classes (dimensions), importing from Xero/Sage, the activity log, and how the double-entry ledger works.
23. The AI CFO & review
Ask your numbers anything with the AI CFO, let the review assistant flag issues, and use AI to categorise bank transactions and capture receipts.
24. For accounting practices
Run your whole client base from one login — the practice dashboard, SARS deadline board, job tracker, client document requests, staff assignments, and how practice billing works.
25. Settings, team, accountants & plans
Configure company settings, invite your team with roles and module-level permissions, use the free accountant seat and Practice dashboard, manage your plan, and set preferences.
26. CRM — leads, pipeline & winning work
Capture leads with a public form, work deals through the pipeline with WhatsApp follow-ups and AI next actions, forecast what you'll close, send quotes customers accept online, and learn from the Insights report.
27. Leave & expense claims — the employee portal
Employee leave (types, balances, unpaid leave and pay), the self-service portal, expense claims with receipts, and what employees can and can't claim.

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